About This Course
The Professional Diploma Program in Conflict Management was developed in response to the increasing recognition of the impact of conflicts on individuals, organizations, and societies. With the rise in both natural and man-made conflicts, there is a growing need for professionals who can effectively manage and resolve conflicts to minimize their negative consequences.
Course Overview:
This diploma program provides a comprehensive understanding of conflict management principles, strategies, and techniques. Participants will explore the root causes of conflicts, the dynamics of conflict escalation and de-escalation, and the role of communication and negotiation in conflict resolution. Through a combination of theoretical learning, case studies, and practical exercises, participants will develop the skills and knowledge needed to manage conflicts effectively in various settings.
Learning Objectives
• Define conflict and identify its different forms and manifestations.
• Recognize the assumptions underlying conflicts and their impact on individuals and organizations.
• Understand the five styles of conflict resolution and their respective benefits and pitfalls.
• Demonstrate effective communication strategies for preventing and managing conflicts.
• Learn the principles of negotiation, mediation, and advocacy in conflict resolution processes.
• Apply negotiation, mediation, and advocacy skills in different social work contexts.
• Analyze the role of power dynamics in conflict resolution and its effects on the outcomes.
• Develop and implement a strategy for continuous conflict management and resolution.
Course Structure:
Module 1: Understanding Conflict
• Definition and forms of conflict
• Causes and consequences of conflict
• Assumptions and perceptions in conflict situations
Module 2: Conflict Resolution Styles
• Introduction to five styles of conflict resolution
• Benefits and pitfalls of each conflict resolution style
• Choosing the appropriate conflict resolution style for different situations
Module 3: Communication in Conflict Management
• Importance of effective communication in conflict prevention and resolution
• Active listening and empathetic communication techniques
• Nonverbal communication cues and their impact on conflict dynamics
Module 4: Negotiation, Mediation, and Advocacy
• Principles and processes of negotiation
• Role of a mediator in facilitating conflict resolution
• Advocacy strategies for addressing underlying issues and promoting change
Target Audience: This diploma program is designed for professionals working in various fields, including social work, human resources, community development, and organizational management. It is suitable for individuals seeking to enhance their conflict management skills and contribute to peaceful and constructive resolution of conflicts in their personal and professional lives.
• Research Paper: As part of the course requirements, you'll have the opportunity to select a research topic. After choosing your topic, you'll collaborate with the moderator to finalize it. Following approval, you'll proceed to develop a comprehensive proposal. Once approved, you'll continue to refine and expand your research by completing chapters three, four, and five of the paper. Detailed guidelines will be provided to ensure adherence to the preferred format specified by the institute.
• Assignments: To demonstrate comprehension, participants will complete three assignments designed to apply course concepts to real-world scenarios, fostering critical thinking and practical problem-solving skills after completing each module.
• Final Examination: To demonstrate comprehensive understanding and application of the course, you will seat for a final examination which is conducted online.
• Certification: Showcase your competence and expertise with a certificate of completion issued by Stratford International BDLC upon successful completion
• Target Regions: Worldwide
Material Includes
- Upon enrollment, you'll unlock access to a wealth of course materials meticulously curated on our advanced eLearning Platform. These resources, presented in diverse formats such as engaging audiovisuals, compelling graphics, and informative texts, are meticulously structured to ensure seamless learning progression. Each unit seamlessly builds upon the previous, offering a comprehensive journey through fundamental principles, industry-specific terminology, practical applications, and advanced execution methods.
- The course content spans an array of topics essential for mastering the field, providing you with a holistic understanding and practical skills necessary for success. Whether you're a novice or seasoned professional, our step-by-step approach empowers you to not only grasp complex concepts but also apply them with confidence in real-world scenarios.
- Here's a glimpse of what our comprehensive course materials and resources entail:
- • Detailed Study Guide to navigate through the course content effectively.
- • Interactive Live Lectures delivered via platforms like Zoom or Google Meet, ensuring dynamic engagement and real-time interaction.
- • Access to E-books and recommended readings curated by experts in the field, enriching your understanding and providing further insights.
- • "Key Concept" videos to reinforce essential topics and aid in comprehension.
- • Online Recorded Webinars offering additional insights and practical demonstrations by industry experts.
- • Revision Sessions facilitated by module tutors, focusing on specific topics to consolidate learning.
- • Access to Past Examination Papers and Examiners' Reports to familiarize yourself with assessment formats and expectations.
- • Personalized Feedback from module tutors via online discussion forums and individualized assessment evaluations.
- • Ongoing Tutor Support available throughout the academic year, ensuring guidance and assistance from the beginning to the end.
- • With our comprehensive support system and cutting-edge resources, you'll embark on a transformative learning journey, equipped with the knowledge, skills, and confidence to excel in your field.
- Training Format:
- - Access course materials, lectures, and resources through our state-of-the-art Online Learning Platform
- - Engage in interactive discussions, case studies, and practical exercises to reinforce learning
- - Benefit from expert guidance and feedback from industry-leading instructors throughout the program
Requirements
- - Dedicate approximately 10 - 12 hours per week to coursework and learning activities
- - Course duration: 6 months
Target Audience
- This course welcomes applicants from all corners of the globe, spanning diverse career fields and including self-employed individuals seeking to enhance their skill sets and professional competencies.
- Furthermore, this course holds immense value for a wide spectrum of professionals, including:
- • Government workers seeking to augment their project management capabilities within bureaucratic settings.
- • UN workers and diplomats striving to navigate complex project landscapes with diplomacy and efficacy.
- • Humanitarian workers dedicated to improving project outcomes in crisis-affected regions and supporting vulnerable populations.
- • Employees of international organizations committed to driving impactful initiatives on a global scale.
- • Professionals in the field of Human Development aiming to integrate robust project oversight and evaluation methodologies into their practices.
- • Any individual with a keen interest in project management principles and methodologies, eager to expand their knowledge and proficiency in the field.
- • Members of multinational companies aiming to streamline project processes and maximize efficiency across diverse cultural and operational contexts.
- Regardless of your professional background or organizational affiliation, this course offers invaluable insights, practical tools, and strategies tailored to meet the diverse needs and challenges faced by individuals and entities on a global scale.
Your Instructors
Stratford International BDLC
<p>Stratford International Blended and Distance Learning Center is a leading international humanitarian and sustainable development support Center that trains and supports aid workers and humanitarian organizations.<br />We are dedicated to empowering individuals and organizations with the knowledge and skills needed to create a positive and lasting impact in the world.</p>
See more
$800.00
